FAQs

Where is the Harbour Screen?

The Harbour Screen can be found at the Folkestone Harbour Arm carpark. Search 'Folkestone Harbour Screen' in Google Maps.

ADDRESS: FOLKESTONE HARBOUR ARM, HAROUR APPROACH ROAD, FOLKESTONE, KENT CT20 1QH
NEAREST TRAIN STATION: Folkestone Central which is a 20 minute walk.
FROM THE M20: Leave the motorway at Junction 13 and follow the signs for Folkestone Harbour.
BUSES: 72, 100, 101 and 102. Folkestone’s main bus station is in the centre of town, a 15 minute walk away.

How do I enter the Harbour Screen?

You can enter the Harbour Screen via Folkestone Harbour Station which is clearly signposted. If you are a ticket holder, queue in the Ticket Holder queue and have your tickets ready and available for scanning.

What if I haven’t purchased a ticket online, can I just turn up?

You can purchase on the door tickets from our Box Office which opens one hour before every screening. You should queue in the Box Office ticket line when you arrive. For popular screenings we recommend that you pre-book a ticket online to avoid disappointment.

Where is the Box Office?

The Harbour Screen Box Office opens 1 hour before every screening and is located just as you enter the screening area. Here you can purchase additional tickets on the door if tickets have not sold out and hire a deckchair if there are still some available.

How much does it cost to see a film?

There are a number of ticket options available for anyone who wants to enjoy the Harbour Screen. Each ticket entitles you to a standard seat, but deckchairs in a prime location are available for an extra £2.

Wednesday Matinee – 2.30pm
Standard Admission: £2.50*

Saturday Morning Kids Club – 11am
Standard Admission: £2.50*

Friday & Saturday Evenings – 8pm
Standard Admission: £7.50*
2 for £10 Deal: £10*
Family Admission: £16* (Admits a family of 4 with at least 1 adult in the group)
Concession: £4* (under 25s, students, OAPs, unemployed)
Disabled & Carer Admission: £4*
Child Admission: £2.50* (3yrs-16yrs. Under 3s go free)

*Ticket prices subject to booking fees

Why am I paying a booking fee?

The Harbour Screen is using a ticketing platform to sell tickets which is subject to a booking fee, that is passed on to ticket buyers. There is also an additional 2% transaction charge applied for all card transactions.

Is there parking?

Paid parking is available next to the Harbour Screen at the following costs:
  • The minimum fee is £2.40 for up to 2 hours of parking.
  • After 2 hours, parking costs £1.20 per hour for up to 8 hours.
  • After 8 hours, you will be charged £10 for an ‘All Day’ ticket which will cover you for a full 24-hour period.

When should I arrive?

We recommend arriving at least 20 minutes before the film starts to nab a good spot, get your drinks and snacks and nestle in.

Do I need to bring my own chair?

Every ticket entitles you to a standard seat unless you have purchased a deckchair. For standard seating we do recommend you bring a cushion for a more comfy experience.

We also do not object to you bringing your own chair but we do ask that you keep the aisle clear at all times.

Deckchairs

We have deckchairs available for hire at £2 each which will get you a spot located in our prime viewing area. These can be purchased as an add-on when you buy your tickets online. If deckchairs haven’t sold out for a screening, they will also be available to hire at the Box Office.

Get comfy

The evening viewings take place as the sun goes down so come prepared with a blanket to snuggle under in your deckchair. We also have blankets available for those on a spontaneous trip adventure to our cinema.

Weather

You should check the weather an hour or 2 before the film starts. Films will still be screened in drizzle, so come prepared if the weather looks traditionally British.

Is there an intermission?

There is a ten-minute interval which will happen halfway through each film.

Is there Food & Drink?

We have a number of brilliant new food and drink options available. Whilst you’re not allowed to bring you own food and drinks, we don’t mind some snacks for little kids. Choosing to eat and drink with our traders helps us keep the Harbour Screen running.

Does the Box Office and Food vendors take card payments?

The Box Office and all vendors are happy to take card payments.

Can I smoke at the Harbour Screen

Smoking is not permitted within the screening area. A designated smoking area is available on the Station Platform. This includes the use of e-cigarettes.

Will there be toilets?

There are toilets within the screening area and they can be found next to the Box Office.

Is there wheelchair access?

Yes, the site is fully accessible by wheelchair and disabled toilets are available.

Can I bring my dog?

Well behaved dogs are welcome but they must be kept on a lead at all times.